SOLUTIONS Human Resoources, LLC

Request that we bring one of our events to your company, below is a list of some of our courses, we can also develop a custom program for your organization, click here for more information.
- Customer Service
  - Customer Service and the Bottom Line
  - Selling Skills for Customer Service Employees
  - Advanced Customer Service - Go the Extra Mile for the Customer & the Business Will Go the Distance!
  - Customer Complaints ARE a Wonderful Thing!
  - Diffusing the Angry Customer
  - How To Cater To Your Elite Customers
  - Mastering Telephone Skills
- Management / Coaching
  - Bundled “Coaching Lessons” – Coaching in 20 minutes
  - Conducting a Professional Development Discussion
  - Managing People Effectively
  - Sexual Harassment - Prevention Creates a Positive Work Environment: What to do when Harassment Occurs
  - Management Skills
- Compliance
  - Diversity
  - HIPAA (Health Insurance Portability and Accountability Act) Laws and the Protection of Privacy
  - Sexual Harassment - Prevention Creates a Positive Work Environment
- Professional Development
  - How to Conduct a Successful Meeting
  - Business Writing 101 & Email Netiquette Tips & Techniques
  - Effective Communication Skills
  - Developing your Presentation Skills
  - Interpersonal Skills
  - Creative Thinking
  - Managing Multiple Projects and Deadlines
  - Strategic Planning
  - Negotiation Skills
- Sales
  - SCORE – Sales Coaching – Opportunity, Results & Excellence
  - Building Your Customer Base
  - Orientation, Customer Service & Sales Skills for the New Retail Employee